Frequently Asked Questions
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SendHIPAA.com is an easy to use web-based application that allows you to send messages and files containing PHI (Protected Health Information).
HIPAA explicitly prohibits sending PHI using standard e-mail. SendHIPAA.com was created to address this need.
All messages and files are encrypted to ensure HIPAA compliance.
We are currently offering new subscribers accounts for just $14.95 per month. Additional accounts are $4.95 per month. This is a
special offer that expires January 1st, 2010. Accounts have a free 30-day trial period. Registration for the trial requires only
your e-mail address, a password, and your name. No credit card or other payment information is needed.
Operating Systems: Microsoft Windows (XP, Vista, 2000), Mac OS X
Browsers: Microsoft Internet Explorer (6.x, 7.x, 8.x), Mozilla Firefox, Safari
Using sendHIPAA.com is easy! The functionality is very similar to most web-based e-mail systems.
First, log in to sendHIPAA.com and send a message to anyone with a valid e-mail address. Files can be attached if desired.
The recipient will receive an e-mail letting them know that they have a new message at sendHIPAA.com.
They can then click the link in the notification e-mail to access the message.
If the recipient has not yet verified their e-mail address, they will be asked to choose a password
and verify their e-mail address. After that, the message will be available for them to view. Recipients can reply and send new messages
to subscribers for free.
Yes, each time a message is viewed, the IP address of the client computer and a timestamp are recorded and saved in the message's audit log. This log can be viewed by selecting the message from your sent folder.